hotel xcaret photo pass

A full-service spa, 4 restaurants, and an outdoor pool are all featured at this luxury hotel. A number of individuals at the resort went well above any standard of service expected to be certain our vacation was perfect and I would be remiss if I didnt recognize their efforts.First- Talia, our guest services manager did an exceptional job arranging our itinerary, honoring my daughters birthday, and making sure we had a memorable experience.Roberto at La Cantina provided unbelievable service. and was unfortunately put in a bed with 2 queens. If you visited our Xcaret Hotels: fotohoteles@xcaret.com ", A verified traveler stayed at Harborside Inn Of Boston, : (Save changes and close the date picker. The All-Fun Inclusive concept of Hotel Xcaret Arte includes unlimited access to the most iconic and beloved parks in Cancun and Riviera Maya: Xcaret, Xel-H, Xplor, Xplor Fuego, Xenses, Xoximilco, Xavage, and Xenotes, that together, will add up to 200 experiences of adventure, inspiration, and amusement. Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. This hotel features a restaurant, a 24-hour gym, and a bar/lounge. The minimum age allowed in Xplor Fuego is five years old. I live and work in Quintana Roo and I dont have IFE. She even offered advice on when to arrive at a restaurant my daughter was interested in trying, to avoid bigger crowds. The free buses with unlimited access to the park saved us probably $1000 by itself. Play it safe and take your own photos with I would have. Most activities involve water and your camera might get wet. Can somebody on a wheelchair access the Park? If I dont have one, will I be allowed to drive amphibious vehicles? !DO not buy the photo package!!!!!!!! No, our Park tickets are not exchangeable for other products. Children must present ID from school with address in Quintana Roo, or school report card with photograph. Dear Katie F,What a great five-star review to read, we are absolutely thrilled that your All Fun Inclusive experience was just wonderful. I have sent multiple difference emails requesting assistance with no response. What can I do? I really wanted my photos from Xelha (I did the stingray experience and a ton of photos were taken) So now i have no photos from the parks. What are the necessary physical conditions? Re: Xcaret: photo pass worth it? $159. I loved the location of the hotel, very close to everything. Does not apply for guests at Xcaret Hotels (Hotel Xcaret Mxico, Hotel Xcaret Arte and Casa de la Playa). (I loved Fuego on my last visit). Our agents will help you with the pickup information or any other doubt you may have. This change is valid only 24 hours in advance. Remember that pictures are saved in our database for 30 days after your visit. The photo package includes service for the parks and tours chosen by the client at the moment of purchase, considering the number of visitors and the number of parks on its selection. The transportation that will pick you up at your hotel may have the logo of any of our Parks: Xcaret, Xel-H or Xplor or the company logo Grupo Xcaret. Can I enjoy underground river activity without knowing how to swim? Privacy Terms. per night. Where I can store my personal belongings? If it's raining on the day of your visit and you decide to make a change of date, your voucher is valid for one year guarantee against bad weather valid only 24 hours in advance. Solidaridad, Quintana Roo, Mexico. I want to purchase my dolphin experience photographs. They are encoded directly from cameras with high resolution. If you could be so kind to contact me by sending me a private message through this media or by providing me with an email address I can reach you at, I will be delighted to personally follow up on your experience.We hope you can give us the opportunity to regain your trust in a near future. Yes, as long as they are in good physical shape. Australian Dollar (AUD): Visa, Mastercard, American Express, Diners, Discover, JCB and Paypal. What types of files are the photos that are downloaded? and that option in not available via online purchase. He was charming, professional, knowledgeable of the menu, and seemed genuinely happy to be celebrating with us. . How do I find and download the photos from the website? ALL-FUN INCLUSIVE . While buying your ticket online, a list of hotels where pick-up is available will be displayed. Find the best rates by booking your stay in advance at Hotel Xcaret Mxico, which includes unlimited access to all Grupo Xcaret parks, plus other benefits in our All-Fun Inclusive concept. per night. Horario de atencin: Sbado y Domingo de 09:00 a 15:00 Horas. Review collected in partnership with this hotel. Traveling on business? Great, vibrant, location. Yes, we offer a special price for Quintana Roo residents, valid only at the park's ticket booths or calling to our Customer Service. de C.V. | Col. Centro, Playa del Carmen. Solidaridad, Quintana Roo, Mxico. Visit Isla Mujeres with Xcaret Xailing on board modern vessels, and get marveled at this Caribbean Island. Are these activities allowed to elderly people? Mercado never disappointed and became a staple for breakfast. - Packages and Xperience Passports cannot be cancelled and will not be refunded - Cancellations will be reimbursed based on the payment method. Valet parking, a 24-hour business center, and a garden are also offered. The park is set up with picture stations. Where is the photo that I downloaded located? Some activities call for physical strength. Every morning, around six, I saw the same young man, about 20 years old, report to Work. Swim in the 437-yard stalactite river inside ancient caves. If you chose transportation to the parks but the hotel you are staying at is not in the list, you can call Customer Service or send an email to customerservice@xcaret.com. Operating hours: Saturday to Sunday from 09:00 to 15:00 Hours. Come and live the Riviera Maya adventure. When purchasing the Photo Pass product, visitors to the parks and tours by Grupo Xcaret can use all the AutoPhoto points at the park(s), the pictures by photographers (including recreational activities), or both. 3.- Select the album you want to see and the photos will be displayed on the screen, download by clicking on the icon, or click on the icon to download the entire album. Remember that we will always be available to offer you in each stay, the best of Mexico included!Sincerely,Jorge DucoingHotel ManagerHotel Xcaret Mexico. Simply click on foto@xcaret.com and choose one of the options to search your photos. Xplor Park opens from Monday to Saturday, from 9:00 a.m. to 5:00 p.m. Xplor offers a seniors discount only for Mexico residents, 50% off the regular price (valid only at the Park's ticket booths, presenting an INSEN or INAPAM credential issued by the government of Mexico). Months without interest, only with major participating bank cards issued in Mexico. Should you decide to come back to this destination, please do not hesitate to contact us through this media, as we will be delighted to arrange every detail of your stay with us, to ensure you take the best of Mexico with you.Sincerely,Jorge DucoingHotel DirectorHotel Xcaret Mexico, This is the version of our website addressed to speakers of English in the United States. We had a great time at the parks and used the Xelfies feature to take pictures at all the parks we visited.We have a big family so we had 3 rooms in total and bought the photo pakage $190 US per room only for the access codes for 2 of the rooms to not work at all and return an error message that the code is invalid.We have called multiple phone numbers just to be hung up on a redirected to different numbers that lead to no resolution and emailed multiple emails that result in no replies.Today we called for the 4th day in a row just to be told that none of our emails would get responses any time soon because there are over 600 customers with similar problems in front of us.This is outragous and has led to us losing so many of our vacation pictures. By continuing to browse the site, you agree to the use of cookies. 4 star Suburban hotel. Restrictions apply. A snack bar/deli, a lobby fireplace, and express check-in are also on offer. Presentation of a valid ID card at our counters is mandatory. A floating Mexican party awaits you at Xoximilco. DoubleTree by Hilton Hotel Boston - Westborough, Next: Show All Available Comparable Hotels with Pricing, Andover Bird Sanctuary (Moncrieff Cochran Sanctuary), Addison Gallery of American Art hotels/motels, Tewksbury Hospital (Massachusetts State Infirmary), Hotels close to Lawrence Heritage State Park, Hotels close to John Greenleaf Whittier Homestead and Museum, Hotels near Boston National Historical Park, All Doubletree Hotels in or near Middleton. Xel-H This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Those guys were amazing. They let us keep our bags in a secure room (even the luggage room looked like a 5-star hotel)and showed us downstairs to the Mercado, which was one of their main buffets, Mexican-market style. +1-888-675-2083. You must present the credit card (or copy on both sides) used for payment, on the contrary you will not have access to the park and will be losing your purchase. Chetumal-Puerto Juarez Highway KM, Km. If you visited our Parks: foto@xcaret.com If you hired a tour and already have a wheelchair, please call our contact numbers and give us notice of your visit to provide the best care for you. Yes, the purchase confirmation can be presented with any of these devices. Subject to availability. If you visited our Parks: foto@xcaret.com This hotel features a rooftop terrace and a bar/lounge. What is the price admission to Xplor Fuego for children? Can I submit my purchase confirmation on my phone and/or tablet? We are experts in creating unconventional experiences making your event extraordinary. - Reservations cancelled with more than 2 days in advance before the booking date are subject to a 10% administrative fee; from 2-0 days or in case of no show, reservations are non refundable. Cabins, apartments, houseboats! Yes, we have restrooms and changing rooms located throughout the park with enabled spaces so you can change clothes comfortably. Contact us at: In Mexico 800 006 FOTO (3686) / From abroad (01152) 55 4163 7327 or write to foto@xcaret.com. Once you choose to remove the water mark you wont be able to change the experience, youll be choosing only from the photographs included on the purchased package. 63 suites overlooking the Caribbean will pamper you with both home comforts and the luxury of a boutique hotel. If you buy multiple parks, the pictures taken at the hotel are included for free. 1.- Enter your download code. What types of files are the photos that are downloaded? Steaks at La Cantina were fabulous, but the real highlight for me there was the melted cheese and crispy rib eye appetizer; its amazing and a meal all to itself. Within Mexico. If you do not attend the day of your visit, you can change the date within the period of one year from the purchase date, giving notice 24 hours in advance. What kinds of clothes and shoes shall I wear? Guests will appreciate free perks like buffet breakfast and WiFi in public areas. Hotel Xcaret Arte is a homage to the best Mexican artist. Enjoy a meal in one of the 2 coffee shops/cafes and perks like free WiFi. The minimum age to enter is of 5 years old. Sol (PEN): Visa, Mastercard, Diners and JCB. more. Monday to Sunday from 8:30 a.m. to 10:00 p.m. *This park does not require a reservation. It is located right next to Xcaret Park, found on the Federal Highway 307, km 282, only 56 km away from Cancuns International Airport and 6 km away from Playa del Carmen and about 55 km north of Tulum. What payment options are available to buy my ticket or tour? Get exclusive information in your e-mail: If you have a valid reservation, you can make your. Packages and Xperience Passports cannot be cancelled and will not be refunded. Photo Pass Xenses; Get my admission to Xenses. Yes, the activities in Xplor Fuego are designed for all family. ( NO KIDS ). Uruguayan Peso (UYU): Visa, Mastercard, Diners, Discover, JCB. Their eco-integrating design and premium amenities make them unique. BBQ buffet with delicious ribs (vegetarian options available). After visiting with colleagues in the spring, I knew I had to bring my family back. The chefs of our Gastronomic Group are leaders in the culinary scene of our country and inspiration abroad. Refund will not be granted under any circumstances in this case. No problem! If the person making the payment is not the same person who will visit the park, it will be necessary to present the following documents at the ticket booths: No, the park does not have a daycare. If you visited our Xcaret Hotels: fotohoteles@xcaret.com Operating hours: Monday to Friday from 09:00 to 19:00 Hours. The ramen at Xin Goa was excellent as was the fried rice. No problem! 5/5 would recommend again. If youre a minor, you can ask an adult to drive you. . Saturdat to Sunday from 9:00 to 15:00 Hours. Traveling on business? When I visited the Park I couldn't purchase my photos, can I still buy them? In Hotel Xcaret Mexico we do not say goodbye, we say see you soon! It is important to bear in mind that most of our activities need constant physical efforts. We can provide it to you if you have your purchase receipt. If you notice in your credit card statement a duplicated charge, you must request a cancellation and refund by sending an e-mail to customerservice@xcaret.com explaining in detail the duplicated charge, the name that appears in your reservation and the date of visit. For the ONE PARK DIGITAL PHOTO PACKAGE, TWO PARKS DIGITAL PHOTO PACKAGE, THREE PARKS DIGITAL PHOTO PACKAGE, FOUR PARKS DIGITAL PHOTO PACKAGE, and FIVE PARKS DIGITAL PHOTO PACKAGES. Restrictions apply. The hotel's 24-hour gym, a rooftop terrace, and 2 bars/lounges are among the featured amenities. 3.- Select the album you want to see and the photos will be displayed on the screen, download by clicking on the icon, or click on the icon to download the entire album. Enjoy a meal from the restaurant and perks like free WiFi. However, with an advance purchase of at least seven days in this website or by calling our Customer Service, you get 10% discount on the cost of the regular price and 15% off purchasing 21 days or more in advance. We dont recommend the use of flip-flops or Crocs. Si visitaste nuestros Parques: foto@xcaret.com Si visitaste nuestros Hoteles Xcaret: fotohoteles@xcaret.com Horario de atencin: Lunes a Viernes de 09:00 a 19:00 Horas. In all ours Parks you will get pictures with the best angles at each of the attractions, plus the Fantastic Scenarios. Enjoy the best of Mexico included in this sophisticated hotel that surpasses the traditional All-Inclusive hotels with its All-Fun Inclusive concept.

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