palmera vacation club lawsuit

legally cancel the contract. A forget speaking with the sales team or the "Mangers", they don't have a direct line according to the reservation team. You May Like: Disney Vacation Club Rentals Grand Californian. I called in late November and was told that my dates were not open to call again in January. For a better experience, please enable JavaScript in your browser before proceeding. I sent it to the person and address listed on the Right to Cancel paperwork we signed during the scam process. Login to participate on the website. Login. Palmera Vacation Club is rated with a C rating from Business Consumer Alliance as of 2/18/2023. We arrived at 9am along with dozens of other potential buyers. Of course, this was not mentioned. Pay only $199USD on your exchange fee when you book select Las Vegas resorts. Bottom line: Palmera VC is a scam. The letter is already in transit via FedEx to PCV. The latest complaint timeshare fraud was resolved on Aug 04, 2017. We bought into Hilton Head and Palmera based ONLY on the assurances of every sales and management personal there that both of our Orlando deeded top resort timeshare weeks would be sold. It has been over 9 months. Desired outcome: We put down $1200 on our credit card and signed the financing paperwork for the rest. All we ask is that you follow a few simple guidelines. After reading the contract, I did not feel comfortable. Recommended Reading: Best Places To Invest In Vacation Rental Property. *The $199USD exchange fee offer and $209USD Extra VacationsSM getaways must be booked by 2/28/23 for travel through 12/31/23 and applies to All-Inclusive vacations only. I looked at the charts and the 2000 points we bought, will get us 4 nights in Jan --that's it, the minimum points for a week is 3150 on off season. A member may not be able to purchase food or drink at a resort if he or she chooses not to pay an optional all-inclusive fee. I did this for over an hour. palmera is a scam do not purchase from them they show you a book with go back to original rules when we joined or get out of contract. RCI, LLC is not responsible for any activities or services provided third party providers. Seller of Travel Reg. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. He didn't listen to anything we said at all. According to ARDA, the American Resort Development Association, the average cost of a timeshare in 2019 is $21,445. In Sept 2021, I was called about purchasing a two-day vacation that started on any Wednesday throughout the year. We have had two BAD ENCOUNTERS with Palmera. Read your contract for rescission and follow those directions exactly as stated. How do they get away with this? Coral Sands Resort - Palmera Vacation Club Destination Vacation Club membership. Initial claims often can offer some early scam clues: Scam Clue 1: The promotion is claiming that youre getting something free. When I called Palmera reservation services I explained my issue and was told the complaint would be brought up in the Friday Manager's Meeting and I would get a call that Friday. We asked plenty of questions, figuring 4 heads were . Click here to get notifications about new complaints of Palmera Vacation Club. We tried to fight it at that time, but we had signed a contractual agreement. And we prefer to vacation by ourselves instead of as a group. You must log in or register to reply here. I just want out. CRI measures the company's customer satisfaction abilities through BCAs complaint mediation process. When you buy a timeshare, its an investment in your family and quality of vacations. Share. Palmera Vacation Club - Timeshares / Vacation Rentals Forum After checking in we were paired up with the salesman. Palmera Vacation Club | RCI.com The Mitchells say Vacation Inspirations offered them free carriage rides and a gift certificate for dinner if they listened to a travel presentation. Hilton Head Island boasts natural beauty along with a playground of outdoor activities. Read full review of Palmera Vacation Club. In January of 2016 the corporate resort staff told us they would buy his time share and, at a discount, use it as down payment on Share your photos and videos with others to prove the truth of your words. Must call to book. Now, I'm having nightmarish thoughts that someone will refuse to accept the letter delivery, etc. Points 3,000 . For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. In fact, about 85% of timeshare owners love their brand or resort. The Mitchells signed a one year contract with Vacation Inspirations at a price tag of more than $5,000. Usage Type Annual . The trading power we were supposed to have with RCI was The Mitchells say during the presentation they were shown first class locations for condos and hotel rooms. Reverse and return back to what we had, and reimburse us for the waste of our time in full. You are using an out of date browser. We purchased a 3000 point timeshare for $12, 500 from Palmera Vacation Club. Current member of Occidental Vacation Club, very very unhappy with my membership Barcelo ripped all members off! I explained to mr sheldon that the document he send me was not a quit deed and that i was not signing anything that i did not understand. product but we could spend more $ and upgrade. Not to mention, timeshare resale scams can target owners in need of relief. They responded recently they dont purchase timeshares. Respectfully, Member Services DepartmentPalmera Vacation Club. Phone number +1 888-887-2563. The big-dollar travel clubs are the ones should be subject to your scam scrutiny. At RCI, we understand that no matter how busy life gets, you look forward to the time that you set aside each year to travel to your favorite destination or a brand new one! For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Some. Rental: CST: 2081369-50. Lets say you take a week-long vacation every year somewhere new. Reviews - Palmera Vacation Club Member Reviews What Our Members Are Saying Read what real members and real visitors of the Palmera Vacation Club resorts have to say about their experiences with us. ST-36515. Customer Reviews are not used in the calculation of BBB Rating. 33 Office Park Road, Hilton Head Island, SC 29928 United States (#6022358) Beds 2 . No. Sharon and Steve Mitchell, who are from Alabama, visited Charleston in June. Hang onto your paperwork. Resolution Sought We asked plenty of questions, figuring 4 heads were better than 2. Making a full refund, as the consumer requested, Refuse to adjust, relying on terms of agreement. Long gone are the days of owners traveling to the same resort, in the same unit, at the same time every year. We are dedicated to delivering vacation memories that last a lifetime. Creating memorable vacations for our members. Her request to surrender her Membership was received and acknowledged, via email, on August 29th, 2022 that the request has . Who do I contact??? Palmera Vacation Club - Complaints Board Was never actually told what kind of vacation we could book in July for only 2000 points, but decided to buy anyway because it sounded like a good deal. Unfortunately, last year, we believed what they were telling us and bought points with Palmera. The salesman (won't name him yet) but he lied to us severely so we had my family go down to Hilton Head and asked for him as if they were Interested and they were told the very lies we were told and with several friends and family hearing all this and then taken for a tour of what type rentals in Hilton Head they could get with 3000 to 4000 points and it is available all the time, very nice Hotel 2 bedroom pool side. By the time our account became active, we discovered the points we purchased were not enough to reserve a 3 bedroom unit for any of the weeks. One thing I have now witnesses and everything was recorded just last year before COVID 19. So he takes us to another person so we can "check out". Palmera Vacation Club Sales Executive Salaries in the United States This was a hassle no doubt. ST-26552. Island Links is located on beautiful Hilton Head Island, perhaps the finest resort community along the Atlantic Coastline. Scam Clue 4: A promotion demanding that you act now or lose the deal. Payment . Buyer Beware!!!! This was enough to scare us away. The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. World renowned for its golf and tennis, Hilton Head also offers a variety of water sports, miles of bike paths, wonderful restaurants and great shopping. Of course I didn't tell him anything, just told him that it is my right to cancel based on the agreement. Boy what an experience that wasfirst some guy wisked us away to a room away from everybody else, which was fine since we wanted to have a private conversation. It didn't matter what information they had provided, either verbally or written, the contract was all that mattered. My husband asked him a few questions that I know the salesman lied when answering (especially after reading some of these other comments). BBB reports on known marketplace practices. I cannot imagine having to get ahold of someone if I was an actual customer with Palmera. Don't have an account? $291.18/mo Est. They have their own points system to be used within the resorts that are on Hilton Head. Regards, I told him that I knew exactly what he was doing and that it wasn't going to work, we are not into being manipulated. I submitted a certified letter to the company with no response. Other restrictions may apply. He swore up and down that the time of year didn't matter when booking and it didn't effect the number of points required. I even saw some stuff abour class action lawsuits. No we know why. Our Palmera Vacation Club Resorts are the best of what Hilton Head Island has to offer. showed us were significantly less than what was actually My next step was going to be to drive back down to HHI with my husband and do it in person but everything I have read on this site does not recommend doing that. CHARLESTON, SC A Live 5 News investigation has uncovered dozens of complaints filed against businesses that sell timeshares and luxury vacation packages. But that is not the best, when i tried to book a week in May, not one week was open, heading into April the cost was 5600 points. Hilton Head Island boasts natural beauty along with a playground of outdoor activities. Does anyone else have experience with this and any advice? Desired outcome: This will surely increase the credibility of your complaint. Each unit is professionally decorated and refurbished every year. Please let me know about a class action lawsuit against Palmera if one exists. The travel club lifestyle has taken over, and for this reason, owners love their timeshare. And while we were waiting for our "guide", we saw several retirement-age couples fill out the paperwork to purchase. Have now been paying monthly with only just over $1000 going toward principal.No sale on deeded property as of this date.Very dissatisfied with Palmera Vacation Club.We were assured if we ever wanted to give up our membership we could presumably after we fork out the rest of the money owed.Much as we enjoy HiltonHead it is not worth all the headaches associated with it. The room was filled with small desks and chairs each filled with potential buyers and their salesmen. They lied about what the points would get us. All-Inclusive resorts may charge a mandatory all-inclusive fee. Just curious, we are here this week and did the scam tour-didnt convert my TS to points after all these reviews-but was this resolved? Our friends did, for sure. Registration as a Seller of Travel does not constitute approval by the State of California. $12,000. We said that we prefer to rent houses when on vacation instead of staying in condo communities. All-Inclusive resorts may charge a mandatory all-inclusive fee. get quotes and more. Have you tried contacting them? We bought 2000 points, in which the salesman told us and the other couple we were with, would get us 2.5 weeks per year in a 2 bedroom suite. 'unethical behavior' I was verbally abused and threatened by staff member. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Palmera Vacation Club. The travel prices the salesman When I had enough and gave him a few words back he said "we could either do this the easy way or the hard way". In reality, timeshares are not bad. The lawsuits say various promises such as annual visits during holiday weeks, waived maintenance fees, reimbursement for their current timeshare and other perks turned out to be false. Coral Sands is situated perfectly in the heart of Hilton Head near Coligny Beach. incorrect. They never answer our calls I but 5000.points and paid $2000. So here is my question, I am past the 5 day cancellation period, and my maintenance fees and the balance are coming due soon, what would happen if I just walked away and not pay a thing, letting them keep my down payment ? Not only is this a false & deceitful statement, I've now discovered most Caribbean and Mexican resorts have converted to all inclusive which is a product we are not interested in. There was absolutely no reason for that kind of unprofessional behavior if he attacked me the way he did im sure this is not his first doing this.I was appalled, shock and dismay with his disrespectful attitude toward sharon and. Only a customer who has booked through Booking.com and stayed at the property in question can write a review. You wont have to exchange your vacation week or points. Timeshares are considered bad because they are not a financial investment, and it can be challenging to get out of your timeshare contract. Palmera you have take advantage of to many families and it is time for answers. Thats another reason why people buy timeshares because the accommodations are comfortable, spacious, and luxurious! We want you to share your story, with both the good and the not-so-good. Connect with Palmera Vacation Club via Facebook at, Follow Palmera Vacation Club on Twitter at, Like, share & subscribe to Palmera Vacation Club on YouTube at. View summaries of the complaint descriptions and responses. We were referred by friends when they purchased a timeshare, so we got a 4 day 3 night stay in Hilton Head for $149 plus $140 worth of gift certificates if we went to the 90 minute "presentation". Useful. Plus, you can even save on dining when you have the option to use a kitchen for home-cooked meals. In may 2019 i received a blank form from mr sheldon his contact is 843-842-2490 ex 227 requesting me to sign and return the document back to hm. So we stopped back by the office first thing this morning and cancelled since we were still within the 5 day cancellation period. Write reviews, ask and respond to questions, Login. The overall rating of the company is 2.0 and consumers are mostly dissatisfied. Not only is the average cost of a timeshare much lower than your lifetime of vacations, but timeshare units offer much more space than the typical hotel. Theres a lot of noise out there. Then he would come up with all kinds of different numbers in a piece of paper.back and forth , back and forth. At that point we were no longer interested and made it known to him. Palmera Vacation Club. My husband and I both agree that if we don't get back our $1200 down payment we will chalk that up to a (hard) lesson learned. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details. Reviewers write the most about Palmera Vacation Club Timeshare Selling and give it 1.7 stars out of 5. Still wondering why people buy timeshares? About 68% have two or more bedrooms, giving families room and space to truly unwind and relax. ok, so we bought into Palmera a few years age stating we could have unlimited "smart stays" and were also able to grant them to any of our guests without us having to be there. Depending on the resort and season, all-inclusive fees may cover meals, drinks, tours, transportation, resort activities, resort amenities, services, and facilities. I have tried multiple times and never receive a response from the request. Definitely an extremely shady "company" with very poor business practices, and I'm glad we saw your post. Offers void where prohibited by law. Timeshares are meant to be a lifelong product, even to pass down to your children or grandchildren. This sounded good to me as my current time share only gave me one week and a one bedroom. Desired outcome: This fact does not disparage the company in any way. The cost, fees, points, maintenance yearly, I want to give it away, We just want to walk away from the contract. Finally he took our closing documents, ripped the cancellation page out, wrote a note about how this was the official cancellation, and made us sign it. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Palmera Vacation Club Customer Service. Palmera Vacation Club Company. However, I cannot afford this. Click here to explore the Palmera Portfolio. Palmera conveniently froze my account when I was late paying my unbeknownst previous maintenance fee for 2021 only because nobody responded to me when I was questioning the invoice. Judging by everything I'm reading, nothing has changed and they are still lying. As a matter of policy, BBB does not endorse any product, service or business. No. After purchasing, I was told to just click Book Me and schedule my trip. purchase it back from us. 3000 points may have been enough for a full week in the dead of winter but shoulder season is around 8500 for a week and summer is about 10,650 points per week and more in the newest resort. Four years ago the city passed an ordinance to prevent deceptive, misleading and aggressive solicitation by businesses. He wouldn't take that. We bought 3,000 points for around $13K. We bought 2000 points, in which the salesman told us and the other couple we were with, would get us 2.5 weeks per year in a 2 bedroom suite. Hawaii TAT Broker ID #TA-023-193-6000-01 This is a massive operation I thought. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. They get it for a discounted price and also cruises and tours and different trips like that, that most people would want, Sharon Mitchell said. After researching and finding this site (thank God!) Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses. They to used the same ploy of telling you they would sell your old timeshare thru VSI and you would get a check to pay for your Palmera / Vacations Anytime membership. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. The only outcome youve been selected for is a fleecing. Destinations and travel times are subject to availability and confirmed on a first come, first served basis. This business is not a member of Business Consumer Alliance. I got a call in January. we are convinced we made a BIG mistake and composed a letter to cancel the contract. We bought 3,000 points for around $13K. Book by 8/15 for travel through 12/15/22. We were very leery coming into it since we've heard (and read) many unpleasant stories about "timeshares" (although I realize that there could be some good ones out there no doubt). After the sales pitch we talked and decided this was a good deal and put down 10% or 850.00 deposit, and were told we would get information in about 30 days. No travel service of real value is ever free. CRI measures the company's customer satisfaction abilities through BCAs complaint mediation process. Recent Reviews Is this your company? We returned At most timeshare presentations, a sales representative will show you approximately how much youll spend over your lifetime on travel. Read Also: Sale Of Vacation Rental Property. My husband and I are both smart people and we feel so foolish that we jumped into this. Palmera Vacation Club was first mentioned on PissedConsumer on Dec 02, 2018 and since then this brand received 17 reviews. I just feel so bad for all of the people that get swindled by vultures like these. These vacations are limited. We know of no licensing or registration requirement for companies engaged in this company's stated type of business. I'm tired of the lies. Influential celebrities and unscrupulous companies have overrun the media with messaging that timeshares are bad. Initial Palmera Vacation Club complaints should be directed to their team directly. Your contribution should be yours. a 5 week time share at Island Links Resort in Hilton Head, SC. Should I contact the finance company as well to let them know we have canceled the contract? Most real companies would take the time..will see where it goes. All of the one star reviews that you read are TRUE. He seemed very nice and personable at first. Barcelo bought out Occidental right . Coral Sands was sued, alleging fraud back in 2006. We bought 2000 points, in which the salesman told us and the other couple we were with, would get us 2.5 weeks per year in a 2 bedroom suite. Then suddenly, they changed the rules to allow "members only" to participate in the smart stays. The confirmation email said that if we were going to arrive after 5pm we needed to call a number. Rather than use USPS I decided maybe it was better to FedEx the letter and require a signature. People buy timeshares because the average cost is almost nominal in comparison to a lifetime of vacations. Clear all First off, I want to say that the people from Palmera are so hard to get ahold of. We told him flat-out during the tour that we are not interested. Websites:There are no additional web sites. Offer can be redeemed multiple times during the offer period, but cannot be combined with any other discounted exchange fee offer and excludes internal exchange vacations and exchange plus inventory. If you enjoy the TUG website/forums or found value in the information you learned from TUG. We did not need Palmera without this. We retained What is Palmera Vacation Club's Instagram? We showed up for our "presentation" and had to wait almost 30 minutes for our "guide", Elliot (who is a salesman). If I were you I'd get out of there as quick as you can. Offers include only accommodations and specifically exclude travel costs and other expenses that may be incurred. Attended a presentation at Palmera with no intention of buying anything as we already have a week elsewhere that we were considering disposing of. I told them I was waiting on a check from them to pay off my old time share. With the average cost of a timeshare, you will have already made up what you paid for and more! Palmera Vacation Club - Timeshares / Vacation Rentals Forum Based on what clients have told us when requesting for our help, we decided to let people know hereby about the complaints received day by day and how people have been affected by Villa del Palmar. It's clear there is no intention of honoring that. 1 complaints for Palmera Vacation Club. If a deal is actually honest, it will still be there after you take a day or so to check it. would get enough money to pay off their time share. Interested in Palmera Vacation Club? The reason this appealed to us, is that we were very interested in downsizing the number of timeshares in our inventory. All Rights Reserved. Others, however, pose a big financial risk. How many people normally accompany you? We asked plenty of questions, figuring 4 heads were better than 2. We have finally got into the full site--its as big a scam as you have ever seen--the 2000 points get you nothing in Hilton head --anytime--they told us to use "Smart Stays" --not one available for the next 45 days --anywhere at all--tried their escape part--that is the RCI exchange--only thing available for the 1000 points they claim =-- are so far from where we want to go and 3 star resorts--would never book them--so the question that I keep asking is--what exactly was I sold? We were told they no longer sell that The Palmera membership also included a Quest One of the worst decisions of our life. Heres what you need to consider: You May Like: Disney Vacation Club Luggage Tags. My name is joe williams i am a co owner /sharon course owner at coral reef resort in hilton head sc. Repeat this to yourself as often as is necessary. TUG saves owners more than $20 Million dollars. A lot of robocalls are currently making this pitch. I would give it back for free just to get away from this joke but what I have decided to do is to take this up with the State and with signatures from all the people Palmera has cause grief to. Submit a complaint and get your issue resolved. Don't have an account? The travel prices the salesman Everything you need for a luxurious relaxing vacation. When I booked out trip, it took a solid week to speak to a representative. Hopefully the refund will post in a couple days! Although no approach is foolproof, you can usually find out what you need by asking and fact-checking a few specific questions. One of the many exciting benefits of your RCI subscribing membership is the ability to expand your options for vacations beyond the Palmera Vacation Club portfolio. Type in the email address you registered with. At this point I just wanted to get my money back and get out of there. Promotional content will be removed and issues concerning Booking.coms services should be routed to our Customer Service or Accommodation Service teams. Mr sheldon kept on with his attack he threaten to f- up our credit. The most helpful contributions are detailed and help others make better decisions. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard. Other restrictions may apply. Read Also: Sailboat Vacations In The Caribbean. We bought 2000 points, in which the salesman told us and the other couple we were with, would get us 2.5 weeks per year in a 2 bedroom suite. Complaints for Palmera Vacation Club in Hilton Head Island, SC - 156293194 Search Page General | SellMyTimeshareNow 213. My wife and I were invited down to Palmera Vacation Club on Hilton Island to review and listen to a presentation of different timeshares types of vacation programs being offered. Time Shares. Often, you can answer the scam-or-not question before you even see the details of a club promotion.

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